The landscape of working arrangements continued to shift in 2023. The new WFH norm was increasingly challenged by a push for RTO, with more workers returning to offices than many might have expected given the technological advances the legal industry saw during the pandemic. At the same time, alternative staffing arrangements gained momentum, as did the fight to hire and retain top talent, particularly in generative AI. Additionally, the use of AI in hiring decisions came under the microscope as the industry pushed for transparency in order to reduce the impact of algorithmic biases.
The following is a collection of quotes from experts in the legal industry on the biggest milestones for hiring, staffing and the return to office in 2023.
