After almost three decades as a lawyer (nearly two of which were spent specializing in knowledge management and innovation), I’ve seen it time and time again. Every few years, usually due to a promising new technology or a general misunderstanding, someone declares the death of knowledge management (KM). Given the hype around generative artificial intelligence (GenAI), it was bound to happen again.
Much like the apocryphal stories of Mark Twain’s demise (before 1910, anyway), the reports of KM’s death continue to be greatly exaggerated. So, if you’re worried, don’t be. Artificial intelligence will, in fact, supercharge knowledge management.
