This article is part of a series of discussions based upon books written by experts in the field of negotiation tactics and conflict resolution. These works are by authors who bring a unique perspective about the mediation and arbitration process. The essence of each publication and the focus of these writings are my observations about how each author’s experiences can enhance and sharpen your own negotiating skills when mediating or arbitrating a case. In this and future writings, I will address how these publications have helped me hone my mediation skills.
The Book: Mastering Mediation: 50 Essential Tools for the Advanced Practitioner by Lynn Duryee and Matt White (Thomson Reuters/Aspatore, 2012)