In-house legal departments saw major disruptions in the past year, with more expected in 2024. The proliferation of generative AI and other tools for contracting played a major role, as did the increased importance of the legal ops function, which is continually evolving in its own right.
In addition, cost pressures, surging data volumes, competition from ALSPs and growing risk management and compliance demands are coming together to create some rough waters to navigate.
