Building technology for lawyers is hard. Building tech that lawyers will use instinctively is even harder. So far, law’s technical evolution has involved cracking the former, but looking ahead, how can we ensure that using legal technology becomes a habit?
Habit, after compound interest, is probably the most powerful force in the universe. Nir Eyal, in his book “Hooked” suggests that there is a four-step cycle for habit formation. So, let’s explore how and why many legal tech products have failed to become adopted instinctively, and look at what can be done to make using legal tech a habit that sticks.