Consumers shop for cars online. They schedule doctor appointments online. Even businesses buy online when procuring services through technology. The legal industry, however, hasn’t yet crossed the digital divide.
Sure, attorneys leverage technology now more than they ever have before, whether that’s via virtual offices in a post-pandemic environment, workflow software to help oversee the lifecycle of legal matters, or AI to automate contract management or discovery. With that said, lawyers are becoming more tech-enabled professionals, but haven’t become digital buyers of legal talent or services, yet.