Communication is the backbone of any business, yet most business problems break down to ineffective communication, and companies are experiencing a significant backlash. With remote and hybrid business models firmly taking hold, businesses across the United States are losing as much as $1.2 trillion per year due to communication breakdowns. To remain competitive, firms recruit top talent from across the globe, offer hybrid or remote work models, and invest in tech-driven tools and cyber protections to compete and allow their employees to work quickly and safely from anywhere. Planning, policymaking, and training for effective communication must be top priorities for today’s leaders to drive an organization into a successful future.
“We have grown significantly in the past three years,” said Heather Oden, COO at Ball Janik LLP, who helped her firm open a fourth office this year. “It can be challenging to keep up with this growth and ensure our people collaborate and communicate effectively. We’ve realized that driving our firm’s communication practices is an evolutionary practice that we must constantly focus on. We also have to be mindful about the threats we face in our interconnected world and have been able to leverage cybersecurity insurance and training to help protect our organization.”