They say money can’t buy happiness, but it can buy your law firm some laptops that work. So you can forgive the frustration of the lawyers who shared their technology gripes with us in our 2023 Midlevel Associate Survey, many of whom found it difficult to square their firms’ record profits of late with slow computers, outdated software and clunky document management systems.
Only 62% of associates said their firms offered technology training, down from 67% in 2022. Associates’ perception of firm-provided technology and training also deteriorated slightly, and associates were less likely to endorse the firm’s efficient use of technology on behalf of clients. “We have too many (IT and technology) issues for a big firm and that impedes our efficiency,” said a Dechert associate.