I recently sat down with Alex Geisler, London-based litigation partner with Duane Morris and creator of Lean Adviser, for a discussion around the business of law, the disconnect in service delivery and about changing how you think about the way you work, communicate and collaborate as the key to building long-term firm-client relationships. Alex and I will be diving deeper into this conversation during a fireside chat as part of Legalweek New York, March 20-23.
Heather Nevitt, Editor in Chief of Corporate Counsel: Let’s start with some basics. The ‘Business of Law’ is generally defined as “helping clients solve their legal, regulatory and business problems for a commensurate fee.” Is that how you see it?