Few communities within the legal industry are likely to be as affected by the influx of generative artificial intelligence solutions as knowledge management.
Indeed, as generative AI becomes more widespread, KM specialists will be tasked with identifying, organizing and utilizing new forms of data and metadata within their organizations. For Oz Benamram, the chief knowledge and innovation officer at Simpson, Thatcher & Bartlett, such AI technology is likely to cause shifts in how people work, leading to the need for more thoughtful change management in firms and organizations.
