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Cigna Class Action: Algorithm Allegedly Auto-Denies 300,000 Claims

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Cigna Class Action: Algorithm Allegedly Auto-Denies 300,000 Claims | Connecticut Law Tribune

















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https://www.law.com/ctlawtribune/2024/03/12/cigna-class-action-algorithm-allegedly-auto-denies-300000-claims/

Cigna Insurance Company in Philadelphia. Credit: Alan Budman/Shutterstock

NEWS

“This action arises from Cigna’s illegal scheme to systematically, wrongfully, and automatically deny its insureds the thorough, individualized physician review of claims guaranteed to them by law and, ultimately, the payments for necessary medical procedures owed to them under Cigna’s health insurance policies,” the complaint alleged.

March 12, 2024 at 12:26 PM

3 minute read

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Cigna was hit with another consumer class action after its algorithm to evaluate medical claims allegedly automatically denied more than 300,000 requests without review.

This complaint was surfaced on Law.com Radar.

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